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Customer Relationship Management

Not at your desk?

Manage your company’s relationships and interactions with customers and potential clients with our   CRM sytems

today.

Why CRM benefits businesses

The use of CRM systems can benefit organizations ranging from small businesses to large corporations and helps your business with the following

  • Having customer information such as past purchases and interaction history easily accessible can help customer support representatives provide better and faster customer service.

  • Collection of and access to customer data can help businesses identify trends and insights about their customers through reporting and visualization features.

  • Automation of menial, but necessary, sales funnel and customer support tasks.

Does your small business need a CRM?

Businesses in the early stages of growth will be easy to handle without specialist tools, but as your business grows, you need a complete picture of how it’s performing.
It’s not possible to get that using spreadsheets, so you’ll need something more. You need a tool with all the features you need to kick start your business, and that’s Techwise Africa!

Features of our CRMS

Customer Onboarding

Get a real-time view of your cash flow. Full-fledged accounting module covering every aspect of bookkeeping.

Marketing Activities

Increase productivity and lower costs by managing your sales and purchase cycles, from purchase to sales orders.

Contact Management

 

Manage full employee life cycle right from onboarding, payroll, attendance, expense claims, assets to separation.

Sales Pipeline

 

Win and retain more customers by optimising sales process. Track leads, opportunities and send the quotes on the go.

 
Project management

Our CRM systems include features to help users keep track of client project details such as objectives, strategic alignment, processes, risk management and progress.

Human Resource Management

We  help you  track employee information, such as contact information, performance reviews and benefits within a company. This enables the HR department to more effectively manage the internal workforce.

Workflow Automation

CRM systems help businesses optimize processes by streamlining mundane workloads, enabling employees to focus on creative and more high-level tasks.

Sales Pipeline

 

Win and retain more customers by optimising sales process. Track leads, opportunities and send the quotes on the go.

 

Our CRM Sytems

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